Handle Your Unprocessed Messages
  This allows you to see emails, SMS messages and Twitter messages that were ignored or not handled by you or were not routed to you as a result of a system error.
  
    - Click the Menu 
 button and then select Unprocessed Messages. A list of unprocessed messages appears in a panel on the right of the screen, with the oldest message first. 
  
  
  
    - Click a message to open it and handle it in the usual way.